Contact us

Chess Castles is a free chess website and app for players and children in India. The team reads every message. Write to us for help, a question about your account, a parent's request, a coach or school partnership, or to report a problem.

Email

support@chesscastles.com. We usually answer within two working days.

Help & support

The Help page answers the common questions (importing a game, ratings, tournaments, the Guru) and has a form for signed-in players, so we know which account to look at.

Parents and guardians

A parent or guardian can ask to see, correct or delete their child's data, or turn off anything their child uses, by writing to the email above. Read more on the page for parents and in our Privacy policy.

Complaints

Our Grievance Officer is Dinesh Patil, Chess Castles, at support@chesscastles.com (subject “Grievance”). We acknowledge complaints within 48 hours and aim to resolve them within one month.

About Chess Castles

Read who we are and what we use, our Terms of use and our Fair play policy.